Case studies You are here: Home Develop your business Case studies Back Search Filter by Market Select from the following market Close Available results starting with E Europe - 1 result found Available results starting with R Rest of the world - 1 result found Available results starting with S Scotland - 30 result found Available results starting with U UK - 27 result found Region Select from the following region Close Available results starting with A Angus and Dundee - 1 result foundArgyll Loch Lomond and Forth Valley - 2 result found Available results starting with D Dumfries and Galloway - 1 result found Available results starting with E Edinburgh and Lothians - 3 result found Available results starting with F Fife - 1 result found Available results starting with H Highlands - 11 result found Available results starting with O Orkney - 1 result foundOuter Hebrides - 1 result found Available results starting with P Perthshire - 1 result found Available results starting with S Scottish Borders - 5 result found Sector Select from the following sector Close Available results starting with A Adventure Travel - 1 result found Available results starting with B Bed and Breakfast - 2 result found Available results starting with D Destination Management Organisation - 1 result found Available results starting with G Guest House - 2 result found Available results starting with H Hotels - 1 result found Available results starting with R Restaurant or Pub or Cafe - 4 result foundRetail - 1 result found Available results starting with S Self Catering - 2 result found Available results starting with V Visitor Attractions - 4 result found Available results starting with Y Youth Hostel - 1 result found Topic Select from the following topic Close Available results starting with A Adventure Travel - 5 result foundAncestral Tourism - 22 result found Available results starting with C Cities - 3 result foundCollaboration - 13 result foundCountry Sports - 1 result foundCultural Tourism - 16 result foundCustomer Feedback - 22 result foundCycling - 3 result found Available results starting with D Day Trips - 2 result foundDestination Development - 11 result found Available results starting with E Events or Festivals - 6 result found Available results starting with F Families - 4 result foundFishing - 2 result foundFood and Drink - 4 result foundForest Tourism - 1 result found Available results starting with G Green Tourism - 2 result found Available results starting with H Health or Wellbeing - 1 result foundHeritage - 26 result found Available results starting with I Innovation - 7 result found Available results starting with M Mountain Biking - 3 result found Available results starting with S Sailing - 1 result foundSocial Networking - 5 result foundSustainability - 3 result found Available results starting with T Technology - 13 result foundTrends - 4 result found Available results starting with V Visitor Profiles - 4 result found Available results starting with W Walking - 6 result foundWeddings - 1 result foundWildlife or Nature - 10 result found Clear search filters Order by Date Type A-Z block list Ravelaw Bed and Breakfast Article type : Case Studies Find out how the Ravelaw Bed and Breakfast is gathering visitor feedback, and using it to make changes to their visitor experience. The Old Forge in Loch Nevis Article type : Case Studies Find out how Jackie Robertson uses twitter and visitor feedback to improve the visitor experience at the most remote pub in the country. Ticket To Ride bike hire Article type : Case Studies Find out how Ticket To Ride have used visitor feedback to provide a quality visitor experience. Orkney Tourism Group Article type : Case Studies Find out how the Orkney Tourism Group is using market intelligence to improve the quality of Orkney as a destination. Philiphaugh Estate and Salmon Viewing Centre Article type : Case Studies Find out how the The Philiphaugh Estate and Salmon Viewing Centre are using technology to improve their visitor experience. Tartan Day Celebrations Article type : Case Studies Find out how Angus Council have incorporated annual Tartan Day celebrations into their visitor offering. Whitmuir Organics Article type : Case Studies Find out how Pete and Heather Ritchie used local produce and visitor feedback to expand their business. Islay Birding Article type : Case Studies Islay Birding talk about the how they've gone about becoming more sustainable tourism business, reducing their bills in the process. Museum Without Walls Article type : Case Studies Learn how the Timespan project in Helmsdale is using digital technology to create a Clearances trail which is attracting visitors from around the glob... Adventure travel trade association - World summit Article type : Case Studies Cairngorms Business Partnership worked to create a welcoming visitor experience for delegates. Wild Rose Escapes Article type : Case Studies Using social media, Wild Rose Escapes manage to reach new customers with specialist knowledge. Camera Obscura and World of Illusions Article type : Case Studies Andrew Johnson from Camera Obscura and World of Illusions talks about the importance of using visitor feedback. Diamond Cycle Centre Article type : Case Studies Steve Diamond shows us how he managed to reach customers passing through the area as part of long distance cycle routes. Duns Castle Article type : Case Studies The Hay family show how improvements allowed the use of Duns Castle as a destination for wedding parties, and the surrounding properties for a holid... Business to business intelligence sharing sessions Article type : Case Studies Why not try this useful way of sharing and discussing market intelligence with local businesses in your sector? Southern Borders Loop Article type : Case Studies Julian Cram talks about how local knowledge and partnership working helped him to create a new cycle route, and open up opportunities for Borders to... Taste of Perthshire on offer at Rewind Festival Article type : Case Studies Local Perthshire businesses worked together to provide a high quality food and drink experience at events and festivals. Auchindrain Township Museum Article type : Case Studies Auchindrain Township Museum uses visitor feedback to develop new experiences, and uses Facebook to talk to their customers directly. Experiencing Scotland - Driving business through provenance Article type : Case Studies Experiencing Scotland talk about using local produce to create themed food that tells its own story. Maximillion Article type : Case Studies Maximillion talk about how their green approach helps them to cut down bills, and win new customers. Morton of Pitmilly Article type : Case Studies Morton of Pitmilly talk about using technology to gather visitor feedback, and how it influences their business. Mull Eagle Watch Article type : Case Studies Find out how Mull Eagle Watch make use of social media to reach their customers, and win new ones. Inveraray Jail Article type : Case Studies Inverary Jail used new technology to bring its prisoner records to life, and gather valuable customer feedback in the process. Lennoxlove Book Festival 2010 Article type : Case Studies Lennoxlove book festival explored new markets in 2010, leading to the expansion of the festival with 2000 new customers. Glamis Castle Article type : Case Studies Glamis Castle talk about how they used market research from VisitScotland to create a successful winter programme. Mercat Tours - Listening to visitors Article type : Case Studies Mercat Tours talk about how they used visitor feedback to meet their varied customer needs, and offer a better visitor experience. Alvie and Dalraddy Estates - Feed the Deer Initiative Article type : Case Studies Alvie and Dalraddy Estates use existing resources to create an authentic visitor experience. Kinross Local Events Organisation (KLEO) Article type : Case Studies From modest beginnings that included singing groups, dance classes and film nights, KLEO was instrumental in planning, staging and establishing the Ki... Central Taxis Article type : Case Studies The largest black cab company in Edinburgh, Central Taxis, began offering driver-led tailored tours of the city in 2013. Since then, the service has g... Loch Earn Tourism Initiative Article type : Case Studies Embracing Homecoming Scotland 2014, Loch Earn Tourism Initiative has been busy building on twenty years of successfully promoting one of Scotland's mo... Blue Reef Cottages Article type : Case Studies A commitment to sustainability, five-star accommodation and the natural beauty of the Isle of Harris sees Blue Reef Cottages providing an authentic an... Exclusive to TIS Experiencing Scotland: Argyll and Sutherland Highlanders Museum Article type : Case Studies Find out from Experiencing Scotland how one unique venue is recognizing its assets and telling stories about its heritage through its food and drink o... TweedLove Cycling festival Article type : Case Studies Partnership working and a dedication to the customer experience has seen the TweedLove cycling festival grow its reach and reputation. Caledonian MacBrayne Article type : Case Studies Sailing to twenty-five destinations off Scotland's West Coast and in the Clyde Estuary, ferry operator Caledonian MacBrayne has recognised and welcome... Fife Food Network Article type : Case Studies Fife Food Network???s ???Food from Fife??? initiative is now established as a reliable source of information about the Kingdom's quality food and drink. Absolute Escapes Article type : Case Studies Thanks to Absolute Escapes' tailored walking holidays and tours, a wide range of customers are experiencing many of the UK and Ireland's most beautifu... The Vanderplaat Family Article type : Case Studies Learn how the Vanderplaat family from Canada made contact with a specialist tour operator in Scotland which assisted them with a memorable journey of ... Angus Kirkyard Trails Article type : Case Studies Angus Council has launched a series of seven kirkyard trails to help ancestral visitors find out more about the rich history of the area. Banff Coast Tourism Partnership Article type : Case Studies Collaboration by accommodation providers, heritage centres, event organisers and research services can help to ensure a genuine Scottish welcome for v... Cats Whiskers Tours Article type : Case Studies Cat???s Whiskers Tours, who offer bespoke guided tours around Scotland,add value for ancestral groups by personalising the tour experience and providing... Culloden Battlefield Visitor Centre Article type : Case Studies Many visitors to the National Trust for Scotland???s Culloden Battlefield Visitor Centre are interested in their ancestral links to the clans involved ... Duntrune House Dundee Article type : Case Studies Find out how Duntrune House has developed ancestral tourism for its guests. Elgin Cathedral Article type : Case Studies By identifying the importance of the ancestral tourism market to the Cathedral and working with key local organisations in the field, much more meanin... Routes to Your North East Roots Article type : Case Studies Working in partnership across local authority boundaries has led to a much more joined-up approach to ancestral tourism for local organisations in Abe... Rob Tamburrini: A Journey of Discovery Article type : Case Studies Find out how Rob Tamburrini uses online resources to research his family tree and discover more about his Scottish heritage. Hidden Deeside Tours Article type : Case Studies Hidden Deeside Tours provide visitors with an opportunity to get off the beaten track and see the places behind the legends, in the company of local h... Scottish Fisheries Museum Article type : Case Studies Each participating household acted as community curators, storytellers and exhibition hosts in a walking exhibition that began at the Scottish Fisheri... Titan Crane Article type : Case Studies The Titan Crane, which was used to build passenger liners and battleships including the QE2 and HMS Hood at the renowned John Brown???s Shipyard, is pro... The National Mining Museum Scotland Article type : Case Studies The National Mining Museum Scotland receives regular requests from people researching their family history who have discovered connections to the Scot... HebridesPeople Article type : Case Studies A Community organisation in the Outer Hebrides is rolling out a project to provide a unique genealogy project resource for people with Hebridean roots... Scotia Roots Article type : Case Studies Scotia Roots, who offer a genealogy research service and bespoke tours for visitors researching their Scottish ancestors, have gained real business be... Hawick Heritage Hub Article type : Case Studies Hawick Heritage Hub, the Scottish Borders Archive and Local History Centre, has been using social media to great effect to drive interest in the area???... Orkney Homecoming Article type : Case Studies 1999 saw the first ever Orkney Homecoming taking place, in celebration of the island???s historical connections with the Hudson???s Bay Company in Manitob... Dunbeath Heritage Centre Article type : Case Studies Each year Dunbeath Heritage Centre in Caithness welcomes many visitors who are researching family roots in the area. Cisco Live - An Event Case Study Article type : Case Studies Bonny Shapira of Cisco Live shares an event case study highlighting the importance of teamwork, using technology and innovation, and engaging audience... Exclusive to TIS